Posts Tagged ‘amazing’

postheadericon UNPRECEDENTED TEST: LuckyGunner.com Tests 117 Different Self-Defense Rounds In Ballistic Gel With Amazing Results

Have you ever wanted to compare a massive amount of self-defense ammunition against other brands? Have you had trouble finding an easy way of doing this? Enter LuckyGunner.com and their massive collection of data on this very subject. If you … Continue reading
Concealed Nation

postheadericon [VIDEO] Amazing 3D Animation Shows Exactly What Happens To A Round When You Pull The Trigger

The good stuff begins at 1:26 into the above video. While this is an advertisement for a specific bullet, we’re sharing it because it shows an amazing 3D rendering of what happens inside the casing of a round as it’s … Continue reading
Concealed Nation

postheadericon Microsoft Dynamics spring wave updates now available globally, helping businesses deliver amazing customer experiences

REDMOND, Wash. — June 2 , 2014 Microsoft Corp. (Nasdaq “MSFT”) on Monday announced that significant new capabilities in marketing, customer care and social listening are now globally available as part of the Microsoft Dynamics CRM spring wave of updates in 54 markets and 42 languages. This new release delivers a comprehensive solution that provides businesses with marketing, sales and customer care capabilities that are seamlessly integrated with leading productivity applications, such as Microsoft Office 365, Yammer, Lync, Skype, SharePoint and Power BI for Office 365. These available capabilities help businesses meet the needs of their customers today.

In addition to the availability of Microsoft Dynamics Marketing and Microsoft Social Listening, Microsoft also released updates to Microsoft Dynamics CRM that include a new Unified Service Desk. For on-premises customers, the company delivered these new capabilities as part of the Microsoft Dynamics CRM 2013 Service Pack 1. Microsoft further announced it plans to expand the Microsoft Dynamics CRM Online service to additional markets in Europe, Asia Pacific and South America in the third quarter of calendar year 2014.[1]

“Microsoft Dynamics CRM has made unbelievable progress over the last few years, and the amazing capabilities in this release deliver significant value to our customers as an important component of the Microsoft Cloud for business,” said Satya Nadella, CEO, Microsoft Corp. “Through innovative business applications in the cloud, businesses can better meet their customers’ needs and thrive in a changing world.”

Microsoft on Monday reinforced that its contractual commitments for Microsoft Dynamics CRM Online meet the requirements of the European Union’s “model clauses and the high standards of European Union (EU) privacy law as acknowledged by the “Article 29 Working Party,” making Microsoft the first — and so far the only — company to receive this recognition.

“In addition to enjoying the benefits of these new capabilities across marketing, sales and service, customers can be comfortable doing business with Microsoft when it comes to their data,” said Bob Stutz, corporate vice president, Microsoft Dynamics CRM. “We focused our development efforts on understanding what our customers need to deliver amazing customer experiences. We redesigned our user interface, implemented a six-month rapid release cycle, made three acquisitions and built many new features — all culminating in the wave of releases we are bringing to market today.”

Global e xpansion

The expanded availability of Microsoft Dynamics CRM Online to markets in Europe, Asia Pacific and South America begins this month with the availability of Microsoft Dynamics CRM Online in Turkey. This global expansion gives customers a new and comprehensive online CRM solution in their market.

Market smarter, sell effectively and provide care everywhere

Early Microsoft Dynamics CRM 2013 customers are already benefiting from the new capabilities that enabled them to sell more effectively than before to meet the challenges of a mobile and social world, become smarter marketers, and provide world-class care to their customers.

With Microsoft Social Listening, sales, marketing and service professionals tap into social conversations to get real-time feedback on their brand, products, competitors, campaigns and issues that might be relevant to their business. For instance, Sealord, a global sustainable fishing enterprise, uses Microsoft Social Listening to better understand its stakeholders — from their beliefs about key industry and sustainability issues to the global network of organizations and individuals influencing opinions in this area. When the topic of shark-finning sparked social media outrage, Sealord took the opportunity to make its stance known, resulting in global acknowledgement and a reach that could be easily measured, understood and communicated internally with Microsoft Social Listening.

“Without Microsoft Social Listening, we would not have had the opportunity to hear what was top-of-mind for our stakeholders and the community we serve, and ensure Sealord’s work to be sustainable in these areas was understood,” said Alison Sykora, public affairs and communications manager, Sealord.

Microsoft Dynamics Marketing gives marketers one solution that allows them to carefully plan their campaigns, deliver qualified leads to their sales teams and subsequently measure the return on their marketing investment.

Microsoft Dynamics Marketing customer the PGA TOUR uses the new marketing automation solution to better organize its creative, media and trafficking activities and to provide improved reporting information to its sponsors. A video of how the PGA TOUR uses Microsoft Dynamics Marketing to run marketing promotions across a wide array of media types year-round can be seen at http://www.microsoft.com/en-us/dynamics/customer-success-stories-detail.aspx?casestudyid=710000003750.

Microsoft is also enabling a complete range of functionality for customer service professionals. This includes the powerful self-service capabilities in the recently acquired Microsoft Parature offering to the multichannel capabilities coming in the new Microsoft Dynamics CRM Online update and Microsoft Dynamics CRM 2013 Service Pack 1 for on-premises customers, including the Unified Service Desk. Microsoft Dynamics CRM enables companies to provide relevant, responsive and personalized customer service.

New research from Gartner Research also positions Microsoft in the Leaders Quadrant of Gartner’s April 24, 2014 Magic Quadrant for the CRM Customer Engagement Center,[2] based on the product’s completeness of vision and ability to execute.

More capabilities and features of the new Microsoft Dynamics CRM spring wave of updates, including Microsoft Social Listening and Microsoft Dynamics Marketing, are detailed in the Release Preview Guide. A blog post series by Bob Stutz is available on CRM Connection. In addition, all can follow and engage with the Microsoft Dynamics CRM community @MSDynamicsCRM at http://www.twitter.com/msdynamicscrm, #MSDYNCRM.

About Microsoft Dynamics

At the heart of every successful business are the people who make things happen. Microsoft Dynamics designs modern business solutions that empower individuals with intuitive tools that allow them to do their best work. Our proactive, easy-to-use business applications adapt to the way people and systems work, enabling businesses to rapidly deploy and be forward-looking in an ever-changing world.

About Microsoft

Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.

[1] Microsoft will disclose the specific market availability at a later date, to be determined.

[2] Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://www.microsoft.com/news. Web links, telephone numbers and titles were correct at time of publication, but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at http://www.microsoft.com/news/contactpr.mspx.

Microsoft News Center – News and Announcements from Microsoft

postheadericon New Microsoft Dynamics CRM release adds social capabilities to enable amazing customer experiences

REDMOND, Wash. — Oct. 21, 2013 — With the new release of Microsoft Dynamics CRM now available worldwide, Microsoft Corp. (Nasdaq “MSFT”) on Monday announced a strategic alliance with InsideView Inc. that brings new Social Insights to the cloud-based Microsoft Dynamics CRM Online service. Microsoft on Monday also announced the availability at the end of the month of a new set of industry-focused business process templates as part of the new Microsoft Dynamics CRM release, delivering customers step-by-step process guidelines designed to improve performance in specific industries.

The new solution, which is now available online in 42 global markets, will be available for on-premises and partner-hosted deployments on Oct. 31. It is designed to offer customers an enhanced user experience that promotes end-user productivity and demonstrates the better together value of Microsoft technologies. This includes interoperability with Yammer, Lync and Skype — delivering sales, service, marketing and industry professionals a seamless and customizable experience.

“CRM today should be an enabler that detects trends, facilitates decisions and suggests actions that lead to successful outcomes and relationships,” said Bob Stutz, corporate vice president of Microsoft Dynamics CRM. “This major new release delivers on this promise of customer centricity by bringing together Microsoft technologies in a way that helps businesses and organizations better engage and nurture their customers.”

New social insights

The first phase of the Microsoft Dynamics CRM alliance with InsideView, a leading social intelligence provider, is the introduction of Social Insights capabilities embedded into Microsoft Dynamics CRM Online. Social Insights puts real-time company and contact information from 30,000 sources into Microsoft Dynamics CRM, helping marketing, sales and account management professionals engage more effectively with prospects to win more deals as a result of less time spent researching and more time selling. Social Insights will be available at no additional cost to Microsoft Dynamics CRM Online customers in the United States with Professional licenses on Oct. 30, 2013, with broader global rollout coming later in 2014.

New industry templates

The new Microsoft Dynamics CRM release offers customers pre-defined and configurable processes where each stage of a process is clearly outlined, identifying the recommended steps to completion. Building on this design element, Microsoft is introducing new templates for a number of specific industries, such as professional services, manufacturing and financial services, as well as processes for event management and solution selling. These completely configurable business processes incorporate best practices from industry experts and give customers a starting point to build a solution to fulfill their specific industry requirements. In addition, these templates flow onto all mobile devices supported by Microsoft Dynamics CRM, meaning customers can get the benefits of these processes on their favorite supported mobile device. These templates will be available for customers to download at no charge by the end of October 2013.

Designed to help customers match, engage and nurture customer relationships

In addition, the new Microsoft Dynamics CRM features new capabilities to enable sales, marketing and customer care professionals to match customers and prospects to the products and services they want, engage customers at the right moment, and nurture customer relationships.

These personal experiences are delivered through the following:

• A beautiful, new people-first design that offers a simple and immersive layout where all customer information is on one screen, helping people easily see everything they need to know about their customer interactions in one place.

• A new outcome-driven user experience featuring guided processes that help customers reach their desired outcomes. These processes can be tailored to accommodate particular business requirements that enable people to deliver an experience that matches their customers’ expectations. The benefits to organizations include shorter sales cycles, increased win rates and less ramp-up time for new hires.

• The ability to stay pervasively connected to customers and resources by putting social tools in the context of what people are doing. With Yammer, customers can quickly comment on posts or start contextual conversations from within Microsoft Dynamics CRM on-premises and online. Yammer extends across an organization, bringing everyone into the conversation, including nonlicensed CRM customers from within Yammer.

With the new Microsoft Dynamics CRM release, customers get access to new mobile client applications on Windows 8 tablets and iPads, as well as touch-enabled experiences on Windows Phones, iPhones and Android phones coming within the next month, giving customers powerful functionality and analytics on the go, without a separate license fee. These new tablet experiences keep people connected to their data, their team members and, most important, their customers, allowing subject-matter experts to be a click away.*

Over the past few months, Microsoft partners from 48 countries participated in the most highly subscribed-to release preview program to date for Microsoft Dynamics CRM and provided feedback on the new release. Select participants and their stories will be featured in a Global Premiere Event scheduled for Nov. 4, which will stream live at http://aka.ms/dynamicsglobalpremiere. More about the new Microsoft Dynamics CRM release can be found at http://www.microsoft.com/en-us/dynamics/crm.aspx.

For more information on Microsoft Dynamics CRM Social Insights integration, a news release from InsideView is available at http://www.insideview.com/press/insideview-and-microsoft-raise-bar-crm-sign-strategic-oem-agreement-integrate-insideview-sales. Those interested can follow and engage with the Microsoft Dynamics CRM community on Twitter at @MSDynamicsCRM, hashtag #MSDynCRM and #CRM2013, and Facebook at https://www.facebook.com/msftdynamics.

About Microsoft Dynamics

At the heart of every successful business are the people who make things happen. Microsoft Dynamics designs modern business solutions that empower individuals with intuitive tools that allow them to do their best work. Our proactive, easy-to-use business applications adapt to the way people and systems work, enabling businesses to rapidly deploy and be forward-looking in an ever-changing world.

About Microsoft

Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.

* Some functionality requires Wi-Fi, Internet connection or mobile data plan (fees may apply).

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://www.microsoft.com/news. Web links, telephone numbers and titles were correct at time of publication, but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at http://www.microsoft.com/news/contactpr.mspx.

Microsoft News Center – News and Announcements from Microsoft