Posts Tagged ‘Government’

postheadericon More Government Surveillance? World Leaders Attempt To Get Around Encryption

Concerned about government surveillance? World leaders, from France to the United States, have been attempting to get around encryption.

The post More Government Surveillance? World Leaders Attempt To Get Around Encryption appeared first on FlashRouters Networking & VPN Blog.

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postheadericon Man pleads guilty to role in harassment scheme against senior US government officials

Justin Liverman, a student from North Carolina, has admitted collaborating in a harassment scheme targeting US officials and their families.

The post Man pleads guilty to role in harassment scheme against senior US government officials appeared first on WeLiveSecurity


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postheadericon Australian government spends $230m on new cybercrime strategy

The Australian government has set aside $ 230 million in a new cybercrime strategy with a five-pronged plan of action.

The post Australian government spends $ 230m on new cybercrime strategy appeared first on We Live Security.


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postheadericon UK government tackles online abuse with anti-trolling website

The UK government has launched a new website designed to support victims of online abuse, while offering practical advice on how to report the abusers.

The post UK government tackles online abuse with anti-trolling website appeared first on We Live Security.


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postheadericon 4 million government employees’ personal data stolen in OPM hack

Four million federal employees have had their personal data stolen from the Office of Personnel Management, according to a statement on its website.

The post 4 million government employees’ personal data stolen in OPM hack appeared first on We Live Security.


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postheadericon Hackers could control planes over in-flight Wi-Fi, warns US government

Planes offering in-flight Wi-Fi are vulnerable to being hacked and controlled by onboard passengers, a US government watchdog has warned.

The post Hackers could control planes over in-flight Wi-Fi, warns US government appeared first on We Live Security.


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postheadericon Australian government issues warning over ‘ISIS hacks’

Australia’s federal government has issued a warning over the spate of recent website hacks claiming to have links with extremist group ISIS.

The post Australian government issues warning over ‘ISIS hacks’ appeared first on We Live Security.


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postheadericon Government agencies democratize data with Microsoft technology

Complying with ever-shifting regulations, efficiently managing a productive agency and maintaining that ever-important transparency is a tall order for federal agencies. And in this rapidly changing digital age, making the most of data is paramount. Implementing the right systems can ease this burden by helping agencies use data to streamline processes, reduce costs and boost productivity while remaining nimble.

With Convergence 2015 in full swing in Atlanta, many of Microsoft’s federal customers, including AgFirst Farm Credit Bank and Centers for Disease Control come together as a community. They come to Convergence to learn from their peers and share how they are using Microsoft solutions to better achieve their missions. They come to network, talk about industry and technology trends, and further explore new offerings such as Microsoft Dynamics CRM Online Government. The stories below are just a few examples of how government organizations are achieving great things through technology.

Tailoring systems for better customer service

As a member of the Farm Credit System, AgFirst Farm Credit Bank provides funding and back-office services to agricultural associations, which in turn provide financing to more than 80,000 farmers, ranchers and agribusinesses across 15 states and Puerto Rico.

AgFirst needed an adaptable CRM platform to support its services, and its affiliated associations needed to improve their customer relationships. The company’s managers formed a CRM selection committee to consider several solutions, including Oracle/PeopleSoft CRM and Pivotal CRM.

After an in-depth comparison, they chose to go with a Microsoft solution to meet all their selection criteria: an economical and robust solution that could also be tailored to meet the needs of its associations. It also seamlessly interoperates with existing Microsoft technologies, making the transition easy for employees.

“Not only did Microsoft Dynamics CRM give us the ability to define our core application, it also gave our affiliate associations the ability to configure the solution to match their own ways of doing business,” said Mike Craft, CRM product manager at AgFirst Farm Credit Bank. “It was ideal for our business because we didn’t have to pick winners or losers. Everyone could adapt it as they saw fit.”

AgFirst implemented Microsoft Dynamics CRM as its core CRM solution. The company then offered it as a hosted service to member associations, which could tailor it to their business needs.

As a result, two associations, AgChoice Farm Credit and MidAtlantic Farm Credit, collectively saved more than $ 2 million by using AgFirst’s hosted CRM solution instead of building their own.

Employees now maintain and nurture close relationships with their customers, even though the number of customers has increased substantially. Enterprise-wide access to customer data liberated salespeople to spend more time with customers and prospects.

Increasing accountability while remaining flexible

The United States Department of Agriculture’s Risk Management Agency (RMA) provides insurance to help preserve the economic stability of America’s farmers and ranchers. The organization sets premium rates and authorizes the insurance products of 16 independent companies. One of its priorities is to more efficiently manage the interactions between staff, private insurance companies and its more than 1 million policyholders.

RMA was using myriad different CRM systems, which slowed access to case management information and restricted performance analysis. Because the information was stored in separate databases, employees found it difficult to efficiently research issues and manage cases.

“Everyone at RMA understands the importance of accountability in carrying out our mission,” said Cornell Webb, manager of Analysis and Reporting for RMA. “We’re constantly innovating to find new ways to increase efficiency and improve operations while maximizing transparency.”

To boost efficiency and increase transparency, RMA needed to simplify performance evaluation and regulatory reporting. The organization selected Microsoft Dynamics CRM based on its ease of use and flexibility, built-in workflow and reporting tools, and interoperation with Microsoft Office.

Now, with a comprehensive view of each participant in its agricultural insurance program and role-tailored dashboards, RMA has reduced the amount of time required to create key reports by 80 percent. In addition, the organization has gained visibility into its operations and is better equipped to evaluate performance across its many locations.

This has helped improve regulatory compliance by enabling RMA to rapidly implement changes in accord with shifting federal legislation.

“Microsoft Dynamics CRM gives us maximum flexibility so we can provide the highest levels of service while adapting to changing government regulations,” Webb said. “Our employees love the fact that all the information they need is available in one place. We think of it as a data concierge — it’s always ready to serve up whatever information we need, when we need it.”

For more on how agencies like AgFirst and USDA are embracing data, and to find out how you can take your organization further, check out the Convergence 2015 website. For more information on how solutions such as Microsoft Dynamics, Windows and Microsoft Surface can benefit your business, head to the Convergence Micro Site.

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postheadericon Microsoft announces US general availability of Microsoft Azure Government

REDMOND, Wash. — Dec. 9, 2014 — Tuesday, at Microsoft Corp.’s Government Cloud Summit in Washington, D.C., the company announced the U.S. general availability of Microsoft Azure Government and upcoming availability of Dynamics CRM Online for Government. These offerings together with Office 365 Government provide the most complete cloud for U.S. government customers.

With the importance of enabling citizen services at all levels of government while keeping costs contained, the Microsoft Cloud for Government services meet or exceed public sector security, privacy and compliance standards. In fact, Microsoft’s government cloud services have been designed from the ground up to help government agencies integrate disparate on-premises, cloud and data systems and enable seamless communication and collaboration to operate in this new cloud-first world.

“The Microsoft Cloud for Government is the most complete cloud for any government organization aiming to be more productive, agile and efficient in today’s mobile-first and cloud-first world,” said Satya Nadella, CEO, Microsoft. “We are proud to offer Azure, Office 365 and Dynamics CRM Online to the growing number of government agencies that are ready to deploy leading-edge cloud computing solutions.”

Microsoft Azure Government

Now generally available in the United States, Azure Government is Microsoft’s government community cloud platform for U.S. state, local and federal government agencies. Integrated services such as compute resources, storage, data, networking and applications are hosted in Microsoft datacenters located within the U.S. and managed by cleared U.S. personnel. Unlike any other cloud service provider, Azure Government provides hybrid, hyperscale, enterprise-grade solutions that enable government agencies to run the operating systems, languages and application of choice in Microsoft’s government cloud, public cloud or their own datacenter with a consistent platform and the flexibility and capacity to scale up or down on demand.

Azure Government also includes safeguards such as administrative and physical security measures as part of efforts to join Microsoft Azure in receiving Provisional Authority to Operate by the Federal Risk and Authorization Management Program (FedRAMP) Joint Authorization Board. Furthermore, other industry bodies and experts recognize Microsoft as a leader in the cloud market.

Microsoft is currently the only vendor to be positioned as a Leader in Gartner’s Magic Quadrants for Cloud Infrastructure as a Service, Server Virtualization, Application Platform as a Service and Cloud Storage Services, and we believe this validates Microsoft’s strategy to enable the power of choice as we deliver industry-leading infrastructure services, platform services and hybrid solutions.

Dynamics CRM Online for Government

Dynamics CRM Online for Government will be generally available in January and is based on the Microsoft Dynamics’ public cloud offering, designed for FedRAMP compliance and operated by cleared U.S. personnel. Dynamics customers will be able to use existing on- premises investments and benefit from integration with Azure and Office 365 government community clouds to help ensure anytime, anywhere access to public sector applications and workflows in a secure environment.

Government customers benefit from the cloud

Customers in the public sector are already seeing the benefits from the Microsoft Cloud for Government:

  • The state of Texas recently deployed over 110,000 seats of Office 365 Government as part of an effort to modernize email, communications and collaboration platforms across its many agencies and departments. This has allowed increase in efficiencies and decreases in costs all while meeting complex regulatory requirements. In addition, Texas is planning a number of initiatives with Azure Government. As such, Texas and Microsoft have expanded their Criminal Justice Information Security (CJIS) Addendum to include Azure Government to ensure that law enforcement agencies, which require CJIS agreements, can participate in the move to the Microsoft Cloud for Government.
  • The state of Alabama is deploying Office 365 Government and a hybrid cloud initiative involving Azure Government to host and manage Alabama Medicaid’s entire Health Information Exchange (HIE) and Alabama’s CARES system for multiprogram eligibility and enrollment.
  • The U.S. Navy is deploying Office 365 to a first wave of 8,000 Navy reservists, providing them with new mobility options and access to the collaboration and communication tools needed to do their job. The plan is to deploy to 40,000 plus Navy reservists, enabling them to complete training, administrative and operational tasks regardless of where they are located, rather than having to be in a Navy office.
  • King County, Wash., is migrating a number of citizen service solutions and correspondence tracking workloads to Dynamics CRM Online for Government.

More about the Microsoft Cloud for Government can be found at http://microsoft.com/government.

More about the art of achieving compliance in the cloud can be found in an illustration.

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postheadericon Response to US Government Announcement on Increased Transparency Regarding National Security Orders

In response to an announcement by the US Attorney General and the Director of National Intelligence about increased transparency on national security orders, the companies who dismissed their motions with the Foreign Intelligence Surveillance Court released the following joint statement.

“We filed our lawsuits because we believe that the public has a right to know about the volume and types of national security requests we receive. We’re pleased the Department of Justice has agreed that we and other providers can disclose this information. While this is a very positive step, we’ll continue to encourage Congress to take additional steps to address all of the reforms we believe are needed.”

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