Posts Tagged ‘Support’

postheadericon Four arrested as Microsoft and UK police team up to crack down on technical support scammers

Four people have been arrested after a two-year investigation by Microsoft and British police forces into telephone scams which prey upon the vulnerable, tricking them into believing their computers have been infected by malware.

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postheadericon Spanish Harmada: More on tech support scams

David Harley and Josep Albors on the evolution of tech support scams and why the current high incidence of reports in Spain are significant.

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postheadericon Support scams: What do I do now?

ESET’s David Harley returns to the theme of what to do if a scammer gets a foothold on your system – people are still worried about support scams.

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postheadericon Tech support scams: 3 steps to conning unsuspecting victims

Tech support scams are “still big business”, ESET’s David Harley has previously said. In this guide we look at how fraudsters dupe their victims into handing over cash, while also corrupting their devices.

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postheadericon European Parliament offers support to Edward Snowden

Edward Snowden has been described as a “international human rights defender” by the European Parliament, which has called on all EU member states to back the whistleblower.

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postheadericon Microsoft and Dell partner to deliver Windows 10 devices and unmatched sales, services and support to the enterprise

ROUND ROCK, TX and REDMOND, WA – Microsoft and Dell today announced an expanded partnership to deliver premium Windows 10 devices and word-class services and support to enterprise customers. This partnership kicks off Microsoft’s new Surface Enterprise Initiative, focused on bringing greater mobility and productivity to organizations to help them transform their businesses with Windows 10. Built for the enterprise with unmatched security and management options, Windows 10 will roll out new enterprise capabilities this month following a strong first month of availability with 75 million devices already running Windows 10.

Starting in early October in the United States and Canada, for the first time, Dell will sell Microsoft Surface Pro tablets and Surface accessories through its North America commercial sales organization and later in the year on Dell.com/Work. This will be rolled out to the remaining 28 markets of Microsoft’s Surface commercial channel starting in early 2016. Additionally, Surface Pro devices sold through Dell will include the option of Dell Services, including Dell Hardware Warranty (up to 4 years), ProSupport with Accidental Damage Service, and Configuration and Deployment Services. The Surface Pro will be sold alongside Dell’s existing Windows tablet portfolio including the Venue Pro and Latitude 2-in-1 devices, meeting a wide range of customer needs with Windows devices from mobile productivity for knowledge workers to application-driven tablets that are purpose-built to meet specific customer use cases like in the hospitality, healthcare, retail or education sectors.

“We want to move people from needing, to choosing, to loving Windows and so do our partners,” said Satya Nadella, chief executive officer, Microsoft. “Our global enterprise customers have asked us to match the Surface Pro 3 and Windows 10 experience with enterprise-grade support and services – and our partnerships like this one with Dell will do just that.”

“Windows 10 is off to a great start, and we’re ready to help make the transition to Windows 10 as easy as possible for all of our customers,” said Michael Dell, chairman and chief executive officer, Dell. “Together with Microsoft, we are giving our customers great products, including Surface, with the best sales, service and support in the world.”

Many businesses are choosing Surface and Windows 10 to improve productivity, and this partnership will make it easier for large enterprises to deploy Surface at scale – providing a way to purchase Surface Pro devices and world-class enterprise support and services, in one transaction and have devices deployed all over the world. Organizations will also be able to take advantage of improved enterprise grade security and management features with Windows 10.

New Enterprise Features Coming to Windows 10

Built for the enterprise, feedback from millions of IT Pros helped shape Windows 10. Ready for corporate deployments today, Windows 10 will introduce new key enterprise features to Windows Insiders this month, with broader availability later this year. For the first time, enterprises will be able to experience features like Enterprise Data Protection (EDP), which provides personal and corporate data protection wherever data flows; Microsoft Passport for enterprise, which helps business workers securely login to applications, websites and networks without the need for a password; and Windows Store For Business, which delivers business customers a unified Windows app store experience including a choice of Windows store apps alongside company-owned apps, and allow IT administers to acquire apps in bulk. As part of delivering Windows 10 as a service, enterprise customers can expect ongoing feature innovations that will keep them up-to-date with the latest technology and ongoing security updates for a secure experience they can trust.

More information regarding today’s announcement, including videos from Satya Nadella and Michael Dell, can be found on the Windows blog.

About Dell

Dell Inc. listens to customers and delivers innovative technology and services that give them the power to do more. For more information, visit www.dell.com.

Dell World

Join us Oct. 20-22 at Dell World 2015, Dell’s flagship event bringing together technology and business professionals to network, share ideas and help co-create a better future. Learn more at www.dellworld.com and follow #DellWorld on Twitter.

About Microsoft

Microsoft (Nasdaq “MSFT” @microsoft) is the leading platform and productivity company for the mobile-first, cloud-first world, and its mission is to empower every person and every organization on the planet to achieve more.

 

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postheadericon Support Scams, Malware and Mindgames without Frontiers

Introduction It might not have escaped your notice that I write quite a lot about support scams, an issue in which most commentators in the security industry take only sporadic interest and tend to regard as of only niche interest. (As when a scammer is damaging their brand or product in some way, for instance

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postheadericon Support Scammers and Self-Justification

Support scammers: old twisters, new twists, and scammer psychology.

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We Live Security » Languages » English

postheadericon Microsoft joins Team Red, White and Blue to kick off annual cross-country flag relay in support of our nation’s veteran heroes

REDMOND, Wash. — June 29, 2015 — Team Red, White and Blue (Team RWB), a 501(c)(3) nonprofit organization supporting U.S. veterans, today announced that it will be conducting the second annual Old Glory Relay presented by Microsoft Corp. Microsoft is committed to leading and challenging the technology industry to inspire and develop veterans for robust job opportunities.

Registration is now open for the relay, which will celebrate Old Glory at every stop, and raise awareness and critical funds for the organization and the veterans it supports. Along the route, Team RWB will bring together local communities, Veteran Services Providers, corporate partners, student veterans groups, and local Team RWB Eagles to connect and strengthen the networks that work with veterans to inspire empathy, create action and have impact toward closing the civilian-military divide.

Supported by the local communities along the course and by virtual supporters from across the nation, 59 teams will move Old Glory throughout the 3,400 mile course. The relay will be held over approximately 60 days, commencing in San Francisco on Sept. 11 at sunrise, and concluding in Washington, D.C., on Nov. 8 at sunset.

Each day will begin with the American flag being unfurled and entrusted to the day’s first runner and will end with the last runner folding the flag and storing it for safekeeping overnight. During the relay, the flag will be passed from runner to runner along a pre-determined route, with no less than 50 miles traveled each day. Teams of runners will carry the flag for a day, as well as choose how many runners to use and how far each runner will run. A celebration will be held every day of the relay, to allow towns along the route to participate in meaningful way.

The route cuts directly through the heartland of the country. Route decisions are made based on safety, appropriateness for running, landmarks, and interest in key cities and areas.

“We believe that the Old Glory embodies all of the characteristics we embrace from teamwork and camaraderie to perseverance and sacrifice,” said Blayne Smith, executive director of Team Red, White and Blue.

“We are proud to partner with Team Red, White and Blue as we cross our great nation together in the Old Glory Relay. We strongly admire their organization as it enriches the lives of veterans and their families through inclusive and healthy connections in local communities,” said Chris Cortez, vice president, Military Affairs, Microsoft. “We hope that by engaging our entire Microsoft community in the Old Glory Relay we’ll inspire the IT industry to join us in our mission to open doors to IT careers for the next greatest generation and to embrace the amazing talent veterans have to offer.”

To register as a relay team or as an individual, visit OldGloryRelay.org, click the red Sign-Up Today button, and follow the prompts to set up a team.

Team RWB also invites nonrunners from across the country to participate as virtual supporters of the 59 relay teams. Supporters can contribute to relay teams by providing a team care package, purchasing a team shirt, or making a donation in any denomination toward team fundraising goals at OldGloryRelay.org. Incentives will be awarded to teams that achieve their fundraising goals.

About Team Red, White & Blue

Team Red, White & Blue (Team RWB) is a registered 501c3 nonprofit organization with headquarters in Tampa, FL. Team RWB’s goal is to transform the way America supports its veterans when they leave the military by bringing veterans, their families, and American citizens together through authentic social interaction and shared experiences in communities all over America. There are currently 115 Team RWB chapters across the United States. To learn more about Team Red, White & Blue and how you can help, visit www.teamrwb.org.

About Microsoft

Microsoft (Nasdaq “MSFT” @microsoft) is the leading platform and productivity company for the mobile-first, cloud-first world, and its mission is to empower every person and every organization on the planet to achieve more.

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://news.microsoft.com. Web links, telephone numbers and titles were correct at time of publication, but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at http://news.microsoft.com/microsoft-public-relations-contacts.

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postheadericon Microsoft joins Team Red, White and Blue to kick off annual cross-country flag relay in support of our nation’s veteran heroes

REDMOND, Wash. — June 29, 2015 — Team Red, White and Blue (Team RWB), a 501(c)(3) nonprofit organization supporting U.S. veterans, today announced that it will be conducting the second annual Old Glory Relay presented by Microsoft Corp. Microsoft is committed to leading and challenging the technology industry to inspire and develop veterans for robust job opportunities.

Registration is now open for the relay, which will celebrate Old Glory at every stop, and raise awareness and critical funds for the organization and the veterans it supports. Along the route, Team RWB will bring together local communities, Veteran Services Providers, corporate partners, student veterans groups, and local Team RWB Eagles to connect and strengthen the networks that work with veterans to inspire empathy, create action and have impact toward closing the civilian-military divide.

Supported by the local communities along the course and by virtual supporters from across the nation, 59 teams will move Old Glory throughout the 3,400 mile course. The relay will be held over approximately 60 days, commencing in San Francisco on Sept. 11 at sunrise, and concluding in Washington, D.C., on Nov. 8 at sunset.

Each day will begin with the American flag being unfurled and entrusted to the day’s first runner and will end with the last runner folding the flag and storing it for safekeeping overnight. During the relay, the flag will be passed from runner to runner along a pre-determined route, with no less than 50 miles traveled each day. Teams of runners will carry the flag for a day, as well as choose how many runners to use and how far each runner will run. A celebration will be held every day of the relay, to allow towns along the route to participate in meaningful way.

The route cuts directly through the heartland of the country. Route decisions are made based on safety, appropriateness for running, landmarks, and interest in key cities and areas.

“We believe that the Old Glory embodies all of the characteristics we embrace from teamwork and camaraderie to perseverance and sacrifice,” said Blayne Smith, executive director of Team Red, White and Blue.

“We are proud to partner with Team Red, White and Blue as we cross our great nation together in the Old Glory Relay. We strongly admire their organization as it enriches the lives of veterans and their families through inclusive and healthy connections in local communities,” said Chris Cortez, vice president, Military Affairs, Microsoft. “We hope that by engaging our entire Microsoft community in the Old Glory Relay we’ll inspire the IT industry to join us in our mission to open doors to IT careers for the next greatest generation and to embrace the amazing talent veterans have to offer.”

To register as a relay team or as an individual, visit OldGloryRelay.org, click the red Sign-Up Today button, and follow the prompts to set up a team.

Team RWB also invites nonrunners from across the country to participate as virtual supporters of the 59 relay teams. Supporters can contribute to relay teams by providing a team care package, purchasing a team shirt, or making a donation in any denomination toward team fundraising goals at OldGloryRelay.org. Incentives will be awarded to teams that achieve their fundraising goals.

About Team Red, White & Blue

Team Red, White & Blue (Team RWB) is a registered 501c3 nonprofit organization with headquarters in Tampa, FL. Team RWB’s goal is to transform the way America supports its veterans when they leave the military by bringing veterans, their families, and American citizens together through authentic social interaction and shared experiences in communities all over America. There are currently 115 Team RWB chapters across the United States. To learn more about Team Red, White & Blue and how you can help, visit www.teamrwb.org.

About Microsoft

Microsoft (Nasdaq “MSFT” @microsoft) is the leading platform and productivity company for the mobile-first, cloud-first world, and its mission is to empower every person and every organization on the planet to achieve more.

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://news.microsoft.com. Web links, telephone numbers and titles were correct at time of publication, but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at http://news.microsoft.com/microsoft-public-relations-contacts.

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