Posts Tagged ‘tablets’

postheadericon TGI Fridays partners with Microsoft on tablets to streamline orders, improve customers’ visits

NEW YORK — Jan. 12, 2015 — TGI Fridays Inc., in relationship with Microsoft Corp., is transforming its guests’ experience by equipping servers with 8-inch tablets so they can quickly and accurately process orders and payments while at the table. Using the new Fridays Service Style technology powered by Windows 8.1, servers can carry their tablets from table to table to take orders and respond promptly to guest requests.

tgifGood“We’ve always prided ourselves on giving our guests the best experience possible, particularly in their interactions with our people,” said TGI Fridays Vice President and CIO Tripp Sessions. “Windows 8 gave us a platform that allowed us to develop a new user interface, which gives our servers even better tools to delight our guests and make their experience even more enjoyable.”

“TGI Fridays is rethinking how technology can lead to restaurant innovation,” said Tracy Issel, general manager of Worldwide Retail, Consumer Goods, Hospitality and Travel for Microsoft. “We are helping it change the way food orders are processed and wait staff and managers do their jobs, reinventing the customer experience, one restaurant at a time.”

The devices use Windows 8.1, running Oracle’s MICROS Restaurant Enterprise Solution (RES) 5.4 on Oracle’s MICROS mTablet E-Series mobile point of sale devices. Many restaurant technology solutions rely on proprietary hardware or custom ruggedized devices, built to withstand the abuse of a kitchen environment. Such solutions can be expensive and take a long time to develop and deploy. Oracle’s MICROS RES 5.4 allows TGI Fridays to manage the various aspects of running a restaurant, from tableside ordering to traffic and queue management, all from one solution and in a much more cost-effective way. It also puts the technology in the hands of the Fridays people, preserving the experience they can offer guests, rather than using tabletop technology that would reduce their interactions. The device also improves the table wait time and helps regulate the pace of orders sent to the kitchen.

TGI Fridays has completed a six-city pilot in Texas and Minnesota, and it will deploy the tablets in 80 additional restaurants, with more than 2,000 tablets by March.

Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services, devices and solutions that help people and businesses realize their full potential.

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://news.microsoft.com. Web links, telephone numbers and titles were correct at time of publication, but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at http://news.microsoft.com/microsoft-public-relations-contacts.

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postheadericon PHT streamlines clinical trials with Windows 8.1 tablets

REDMOND, Wash. — June 17, 2014 — PHT Corporation, the leading provider of technologies used to collect patient-driven electronic data for clinical research, has selected Dell Venue 11 Pro tablets featuring Windows 8.1 to run its SitePad® System. The SitePad System replaces traditional paper data collection methods in clinical research with electronic methods, providing better-quality data, real-time access to that data and, ultimately, faster time to data analysis for pharmaceutical trial sponsors. The SitePad System is used in clinical trials to collect clinician- and patient-reported outcomes for supporting label claims of new therapies.

PHT selected the Dell Venue 11 Pro with Windows 8.1 for the SitePad platform because the device provides a superior user experience. The Venue has a high-resolution touch screen that supports greater ease of use for both clinicians and patients. In addition to providing a superior user experience, the Dell Venue provides multiple modes of data communications including Wi-Fi, Ethernet and an embedded 4G card.

PHT chose the Windows 8.1 tablets because of the flexibility and security aspects of Microsoft technology and because the solution allows PHT to increase the quality of real-time site-based data capture for trial participants and clinicians. It also allows PHT to run custom software that helps decrease clinical trial costs for sponsors by reducing time spent downstream resolving missing and inconsistent data. The superior end-user experience helps provide additional convenience and comfort for end users, enabling rapid entry of electronic source clinical data.

“Paper is no longer the gold standard, and clinical trial sponsors are rapidly abandoning paper methods for collecting critical information about how patients feel and function in addition to key clinician observations and assessments,” said Sheila Rocchio, vice president of Marketing & Product Management at PHT. “PHT is helping to lead the electronic transformation in clinical research by providing reliable, easy-to-use and regulatory-compliant systems that increase data quality and protocol compliance and reduce costs in monitoring and data management. In one recent trial, the SitePad System saved the sponsor more than 30 percent over the cost of paper.”

PHT has purchased more than 2,000 Dell Venue 11 Pros, which will be deployed at clinical trial sites around the globe. Each SitePad is configured for a specific study protocol and used by clinicians and patients participating in the trial to collect study-specific assessments. Data collected on the SitePad device are sent to StudyWorksTM, the PHT online portal that provides real-time information about compliance as well as key measures used for study operations and patient safety monitoring. Each tablet is preconfigured with study-specific schedules, assessments and questionnaires. Patient and clinician compliance with SitePad on average exceeds 98.5 percent.

“The Dell Venue 11 Pro with Windows 8.1 is a modern and sleek device that both patients and clinicians enjoy using — the usability testing feedback has been excellent,” Rocchio said. “Sponsors are also very excited about the embedded 4G modem in the Dell Venue 11 Pro, which eliminates the need for an additional wireless hotspot, making setup much easier.”

More information about how organizations are turning to Microsoft technology is available on the Microsoft Customer Spotlight newsroom.

About PHT Corporation

PHT Corporation is the eClinical innovator leading the adoption of patient-driven mobile apps for better clinical research. The PHT electronic clinical outcome assessment (eCOA) system collects and reports secure real-time patient data from the latest mobile devices. PHT scientific, regulatory and technological expertise combined with quality outcomes data enable clients to make decisions with confidence. Sponsors and CROs have leveraged the PHT Patient Suite in 650+ trials resulting in 16+ regulatory approvals. Visit phtcorp.com for more information on PHT. Follow PHT on LinkedIn, Facebook, Twitter, Google+ and YouTube.

About Microsoft

Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services, devices and solutions that help people and businesses realize their full potential.

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://www.microsoft.com/news. Web links, telephone numbers and titles were correct at time of publication, but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at http://www.microsoft.com/news/contactpr.mspx.

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postheadericon San Bernardino County Sheriff’s Department chooses Microsoft Office 365 and Windows 8.1 tablets

REDMOND, Wash. May 6 , 201 4 The San Bernardino County, Calif., Sheriff’s Department has chosen Microsoft Office 365 to put the department on a single, always-up-to-date technology platform. By taking advantage of Microsoft’s cloud services, the sheriff’s department expects to save money, help ensure compliance with security and privacy regulations from the FBI, and enable mobile workers on the front lines of the geographically largest county in the United States. Once Office 365 is fully implemented, it will provide law enforcement officers and support staff with a secured, compliant way to collaborate with each other across 60 locations. Office 365 can also enable the department to better respond to citizen needs, investigate crimes and carry out administrative tasks, in addition to providing better disaster preparedness and quicker, more informed incident response.


Due to budget constraints and a three-year distributed upgrade cycle, the department had multiple offices running different software. The department wanted to unify its platform, which also needed to meet the privacy and security requirements of the FBI’s Criminal Justice Information Services (CJIS) and the California Law Enforcement Telecommunication System (CLETS) for data access and management. Office 365 provides the department with a solution that helps meet these regulatory standards and has enabled the department to merge work onto a single, unified platform.

“I think the ‘aha’ moment for me was when I actually reviewed the documentation that Microsoft had put together for regulatory compliance,” said Ted Byerly, systems development team leader, San Bernardino County Sheriff’s Department. “It went over and above what we expected. They understand what those compliance and regulatory bodies are saying and doing, and they’ve met those requirements.”

Another benefit of Office 365 is the ability to leverage the cloud instead of relying on a limited number of on-premises servers. For example, in the event of disasters such as earthquakes, the Sheriff’s Department is on the front lines of emergency response and employees need to have access to information immediately. Cloud support enables department employees to do that by connecting to systems and data even when power is out in other parts of the county. This means officers can better and more efficiently serve the community in adverse conditions or scenarios.

“I don’t think a lot of people realize that if we can get information to a deputy on the streets faster, we can be safer and take care of the communities much better,” said Shannon Dicus, commander of the information services division, San Bernardino County Sheriff’s Department. “That’s really where the return on investment lies.”

The department is implementing these Microsoft solutions:

  • Office 365. San Bernardino County Sheriff’s Department’s adoption of Office 365 is starting with a rollout of 200 seats in April 2014, completed in partnership with Planet Technologies, followed by a phased implementation of an additional 2,800 seats.

  • Microsoft Lync videoconferencing. As part of Office 365, Microsoft Lync videoconferencing capabilities will enable Sheriff’s Department staff to hold face-to-face meetings virtually, instead of requiring staff to drive as much as four hours to attend in-person meetings.

  • Windows 8 ruggedized devices. The department plans to deploy 100 ruggedized Dell devices running Windows 8.1, which meet CJIS and CLETS standards and allow secured, mobile access to data.

“A big part of San Bernardino County Sheriff’s Department’s charter is to ensure and protect the safety of its community,” said Michael Donlan, vice president of state and local government, Microsoft. “By moving to a government cloud platform that is reliable, agile and compliant, the department can focus on this mission and work together to build solutions more quickly, efficiently and securely. The upcoming rollout of Microsoft Lync and the Windows 8.1 devices will further enable the department to transform the way it helps citizens and increase its effectiveness.”

The benefits of Office 365 extend beyond enhancing collaboration and citizen services. The department has also been able to free up resources. With the always-updated cloud-supported platform, IT staff no longer have to spend one day a week managing security issues and upgrades for its complex system. Instead, they can focus on other, more strategic projects.

“As a result of using this technology, we’re able to free up some of our employees who have historically been tasked with maintaining our servers,” said John McMahon, sheriff, San Bernardino County Sheriff’s Department. “Those employees will now be able to work on things that will make our deputy sheriffs’ jobs easier. As we continue moving forward, our goal is to provide the best service to the citizens we serve and make access to critical information more available.”

More information about how organizations are turning to Microsoft technology is available on the Microsoft Customer Spotlight newsroom.

Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://www.microsoft.com/news. Web links, telephone numbers and titles were correct at time of publication, but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at http://www.microsoft.com/news/contactpr.mspx.

Microsoft News Center – News and Announcements from Microsoft